At Cecilia Cruise, we are committed to delivering your orders securely and efficiently. Our goal is to ensure that your products arrive in excellent condition, no matter where you are in the world.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Once your order is prepared, you will receive a confirmation email with your shipping details.

Shipping Methods

• We partner with trusted courier and logistics companies to ensure safe delivery worldwide.

• Tracking details will be provided where available so you can monitor the progress of your shipment.

Delivery Confirmation

• Upon delivery, customers are encouraged to inspect the package. If you notice any visible damage, please contact us immediately at [email protected].

Lost or Damaged Packages

• If your order is lost or damaged during transit, we will assist in resolving the issue promptly.

• Claims must be reported within 48 hours of receiving the delivery notification.

Contact Us

For questions or assistance regarding shipping, please contact our support team at:
Email: [email protected]